1+2 Warranty information

Administrative and technical procedure

All FESTOOL products covered by warranty are clearly marked with the 1+2 logo on the tool packaging. The warranty form can be found inside the Systainer or carton, and comes with an identification sticker denoting machine type and serial number. All you need to do is to register your product online or complete the warranty form with your details and send it, with a copy of the purchase receipt, to:

Tooltechnic Systems (AUST) Pty Ltd
21 - 27 Evolution Drive
Dandenong South
VIC 3174

If you prefer to fax or email us your 3-year warranty registration form, please use the following options:

Email: sales@tooltechnic.com.au

After the successful registration of your tool you will receive a 1+2 warranty confirmation letter which can be shown to your FESTOOL Service Agent in case of repair.

Warranty Period

All our customers receive our tools with a normal 12 month manufacturer warranty which is independent from any other agreements. This 1-year warranty can be extended by additional 2 years to a total warranty period of 3 years (1+2) if you return the correctly completed warranty registration form to FESTOOL within 30 days after the date of purchase.

Nature of Warranty

All defects resulting from faults in material or fabrication will be fixed free of charge during the warranty period. FESTOOL also meets transport costs both to and from the Service Agent.

Warranty Claim

Should you ever need to make a claim under warranty, we recommend that you present a copy of the purchase receipt together with your warranty registration confirmation letter, to your FESTOOL Service Agent.

Repair Warranty

Any tool parts replaced under a warranty claim are guaranteed for 6 months from the date of the warranty repair.